FAQs

Frequently Asked Questions

What is Relay Spray?
Relay Spray is a ready-to-use table cleaner developed for restaurants, bars, cafés, hotels and other hospitality venues. Unlike traditional kitchen sanitisers, it has been formulated to clean wooden and lacquered table surfaces without damaging the finish.

Is Relay Spray ready to use?
Yes. Relay Spray is supplied ready to use, so there's no need to dilute or mix chemicals. Simply spray and wipe.

Is Relay Spray safe for staff and customers?
Relay Spray has been developed as a gentler alternative to harsh industrial kitchen cleaners, creating a more pleasant cleaning experience for staff while helping maintain welcoming dining areas for customers.

How many tables will one bottle clean?
A 1-litre bottle will clean approximately 300 tables, making Relay Spray an economical choice for busy hospitality venues.

How do I place an order?
Ordering is simple. Add the products you require to your basket and complete the checkout online. If you need advice before purchasing, our team is happy to help.

Can I order in bulk?
Yes. Relay Spray is suitable for businesses of all sizes, from independent cafés to multi-site hospitality operators.

How long will my order take to arrive?
Our standard lead time is 4-7 days from the date of your order. Delivery times may vary depending on stock availability and your location.

Will I receive an order confirmation?
Yes. Once your order has been placed, you'll receive an email confirming your purchase. You'll also be notified when your order has been dispatched.

How can I view my invoices?
A VAT invoice is available for every order. To access invoices, simply log on to your account to view or follow step-by-step here.

Are prices inclusive of VAT?
No. All prices displayed on the website exclude VAT. VAT will be added at the current rate of 20% during checkout.

Who should I contact if I have a question about my order?
If you have any questions about your order, delivery or the product itself, please contact our customer service team and we'll be happy to assist.